Tuesday, January 11, 2011

Really Good Questions

Hey -- it's 1/11/11. I don't know why that tickles me, but it does.

I hate to bother the people in Puyallup who are actually ANSWERING THE HELP LINE...but ya'll have been asking some very good questions -- and I want to assure you that as soon as I know a REAL answer -- I'll let you know.

#1 question: you registered online, but did not push "print" when your classes were on the screen. The receipt you received was for the money only, without a detailed listing of the classes. AND you want to know if there is a way you can go back in and print out your class list.

I DON'T KNOW THE ANSWER to that question. BUT -- AS SOON AS I GET A REAL ANSWER FROM SOMEBODY WHO KNOWS WHAT THEY'RE TALKING ABOUT -- I'LL POST IT HERE...

#2 question: if you are having trouble registering online, would you be better off sending your registration in via snail mail or faxing your order?

I KNOW THIS ANSWER!! No. Your best chance is still online registration. Those tickets are pulled from the inventory as you register. So you know whether or not you got the classes you wanted RIGHT AWAY -- regardless of how long it takes the ticket office to pull your tickets and send the envelope to you.

All snail mail and/or faxed orders, although they are being processed even as we speak, will be handled IN THE ORDER they are received -- so you won't know which classes you got...which is why we ask you to list your second and third "choices"...

See the difference??

We know it has been frustrating...but we're learning A LOT...and it really is time for this to happen. Thanks again for your patience.

P.S. -- don't worry, Agnes -- I'll still post EVERYTHING on this blog...so thanks for tuning in!!

3 comments:

  1. I had a bit of a hicup registering, but I my shopping cart didn't disappear so my advice is: try try again!!

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  2. This will be my first year at expo - so excited - any advice for a newbie? Jan Murry

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