As you know -- we worked really hard this year to get the Registration Brochure out to you EARLY -- and WE DID IT! That's the GOOD NEWS...
The bad news (and it's really just more good news..) is that when the ticket office officially "opened" on January 5th -- they were COMPLETELY SNOWED UNDER with Registration Forms...!! Which prompted Joanne Ross, the Chair of the show -- to send me this email:
We need you to tell our customers that, initially, our ticket processing will get off to a slow start and please ask them to be patient. Our mail is coming like hotcakes......a good thing........but because there are so many more class offerings, it is taking longer to double-check each order to make sure there are no mistakes.
Tell them we appreciate their patience and not to call the ticket office. If they have not received their tickets in 4 weeks, then call. They may also fax orders in by using 253-473-2680. (there's a $2 extra charge for fax orders)
REMEMBER, EXPO FANS -- your registration form is handled by a "real person" -- and you will be sent an envelope of "real tickets" -- hand-picked by that real person, per your request. If one of the classes you signed up for is sold out -- that real person will call you on the phone to offer a substitute. We are the only show in the country that delivers this kind of personal service -- and, yes, it takes some time.
So -- if you've already sent in your registration form -- sit back and relax. For one month. If you do not have your tickets four weeks after you sent them in -- then you can call.
THANKS FOR BEING SOO EXCITED ABOUT THE SHOW...we are, too!!